Verizon Wants Obligation
This week Verizon began to send out a group of e-mails to their DSL customers. These e-mails were a demand of obligation. Verizon is saying that in order for DSL customers to keep their same price rates, they will have to sign a one year contract.
In many ways this could be good for many customers who could actually be paying less for the same service if they had a contract. If these month to month customers refuse to agree to a contact, their prices are subject to change, but their new rates will vary according to where they live.
In the long run, it would be very beneficial to customers who do sign a one year contact. They will only pay $19.99 a month for the first 6 months and $29.99 a month after that. But in a world of people that are not comfortable with obligation, this could be a step backwards.
Some customers have been reported saying that they are not pleased with this announcement and that they feel the company has no customer loyalty. Others say that they feel it is time to sign up for a contact.